Do you have e-books available to load on an e-book reader like the Kindle? (Patron was a non-UF person who has used his public library's e-book service whereby users can download e-books on to their reader for a specified amount of time after which it is removed.)
No, we do not yet have that service. I then explained our e-book resources and downloading capabilities as limited by our license agreements. This patron would need to come into the Libraries to access our e-books.